Prices and conditions of accommodation

• The room rate (extra bed) includes: accommodation with cleaning and change of linen and towels, Wi-Fi and cable TV. Room Service 24/7.
• Breakfast included / is not included. Breakfast is served in Piano Restaurant on the ground floor, weekdays from 7 a.m. till 10 a.m., at weekends and public holidays from 7 a.m. till 10 a.m. Breakfast – UAH 300 / per person.
• Tourist tax is not included in the room price. Tourist tax is equal to UAH 26 per day for citizens of Ukraine and UAH 65 per day for foreign citizens (in accordance with the decision of the Kyiv City Council of January 31, 2019 № 2/6658).
• Check-in time: 2 p.m. Early check-in (before 6 a.m.) should be paid in the amount of 100% of the daily rate for accommodation. Early check-in (from 6 a.m. till 2 p.m.) is equal to 50% of the daily rate for accommodation.
• Check-out time: 12 a.m. Late check-out (from 12 a.m. till 6 p.m.) is equal to 50% of the daily rate for accommodation. Late check-out (after 6 p.m.) is equal to the rate of 100% of the daily rate for accommodation.
• Your reservations is considered as guaranteed until 6 p.m. of the date of arrival and can be cancelled by the hotel unilaterally after this time. A valid bank card or prepayment for this booking is required to extend the booking guarantee.
• To ensure an enjoyable stay for all our Guests, the BAKKARA hotel on the river adhere to a quiet policy between the hours of 10 p.m. and 08 a.m. During this time our guests have a rest. That’s why it’s so important to keep the silence. Ear plugs are available upon request.
• According to the Law of Ukraine “On Restrictions of Smoking Areas of Tobacco Products” dated 24.05.2012 444844-VI, smoking tobacco products and hookahs are not allowed on the territory of the hotel. In case of violation of the Law, guests are charged for extra cleaning or compensation.
• All payment are accepted only in UA hryvnia.
• Payment Methods: VISA CARD, AMERICAN EXPRESS, MASTER CARD, MAESTRO, LIQ PAY/ CASH UPON ARRIVAL/ BANK TRANSFER.
• Accommodation for a child under 6 y.o., accompanied by adults, without provision of additional bed is free.
• If room reservation is cancelled up to 2 p.m. the day prior the date of arrival, no fee will be charged. If cancelled later or in case of no-show, 100% of the first night will be charged.
• Our hotel has introduced measures recommended by the Ministry of Health of Ukraine and WHO, aimed at reducing the risk of coronavirus infection COVID. All guests must follow the rules of conduct in the hotel in accordance with the sanitary and hygienic recommendations of the Ministry of Health of Ukraine and the WHO.

Cancellation policy and penalties:

• If room reservation is cancelled up to 2 p.m.. the day prior the date of arrival, no fee will be charged.
• If cancelled later or in case of no-show, 100% of the first night will be charged.
• A 100% cancellation fee for the whole period of accommodation is valid for non-refundable rates.